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Serving Northeast Ohio

FAQs

Pro Lights

Have a question about our lighting services? We have the answer. Check out these FAQs and give us a call today for more information!

  • Who are you?

    Pro Lights is Cleveland's premier veteran- and family-owned exterior lighting company. With hundreds of satisfied clients, some of our biggest and most successful projects have been:

    • The Cleveland Zoo Christmas lights
    • Crocker Park
    • Mercy Hospital
    • Beldon Mall
    • The City of Medina
    • The City of Lindale
    • Kams Corners
    • Public Square
  • For seasonal lighting do I provide my own lights?

    No! Pro Lights can provide the lights as a rental unless you're looking for commercial installation. Our installers want to ensure we deliver the best quality and safest illuminations possible.

  • How much does it cost?

    We custom-design each project. Christmas lighting packages start at $999; permanent packages start as low as $2,000; landscape lighting starts at $1,500. Contact us for a free quote! 

  • What is the benefit of Trimlight?

    Trimlight offers numerous benefits:

    • The original permanent holiday lighting product.
    • Color-matched channel hides lights during the day and adds to the architectural beauty of your roofline.
    • Optimal side diodes are bright at night and invisible during the day.
    • Simple maintenance and repair requirements and Trimlight covers the cost of repairs.
    • Convenient, user-friendly app allows for maximum functionality.
    • The app offers preset holiday settings, long-term programmability, and customization options from millions of colors and patterns.
  • What kind of warranty does Trimlight offer?

    Trimlight is backed by a lifetime manufacturer warranty on all parts, as well as a two-year labor warranty from Pro Lights. Please fill out Trimlight's warranty registration form.

  • What does the Trimlight warranty cover?

    SELLER WARRANTS THAT THE PRODUCT SOLD WILL CONFORM TO THE SPECIFICATIONS FURNISHED BY THE PURCHASER (EXCEPT AS THE SAME MAY BE MODIFIED IN ACCORDANCE WITH THE WRITTEN AGREEMENT OF THE PARTIES) AND WILL BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP. THE FOLLOWING WARRANTIES AND REMEDIES SET FORTH HEREIN ARE CONDITIONED UPON PROPER STORAGE, INSTALLATION, USE AND MAINTENANCE, AND DOCUMENTATION THEREOF, CONFORMANCE WITH ANY APPLICABLE RECOMMENDATIONS OF THE SELLER AND CONFORMANCE WITH APPLICABLE IEEE, ANSI, ASTM, AND OSHA STANDARDS.


    SELLER’S EXCLUSIVE OBLIGATION UNDER THIS WARRANTY SHALL BE TO REPAIR, OR AT ITS OPTION, TO DELIVER TO PURCHASER A SUFFICIENT QUANTITY OF PRODUCT TO REPLACE ANY PRODUCT WHICH PROVES DEFECTIVE WITHIN 40 YEARS FROM THE DATE OF SHIPMENT OR LIFESPAN OF THE BULB OF 50,000 HOURS (DEPENDENT UPON BELOW CRITERIA) PROVIDED THAT THE PURCHASER GIVES SELLER PROMPT WRITTEN NOTICE (AND IN NO EVENT LATER THAN 30 DAYS), AND SATISFACTORY PROOF OF SUCH DEFECT AND, AT SELLER’S OPTION AFFORDS REPRESENTATIVE OF OF SELLER THE OPPORTUNITY TO EXAMINE AND INSPECT THE PRODUCT AT THE JOBSITE AND TO REMOVE REPRESENTATIVE SAMPLES FOR TESTING, AND REVIEW ALL DOCUMENTATION OF INSTALLATION AND MAINTENANCE.


    THE WARRANTY COVERING THE PORTION OF THE PRODUCT REPAIRED OR REPLACED BY THE SELLER UNDER THE ABOVE CONDITIONS SHALL BE REINSTATED FOR A PRORATED PERIOD NOT TO EXCEED 40 YEARS FROM THE ORIGINAL PRODUCT SHIPMENT DATE OR OVERALL LIFESPAN OF THE 50,000-HOUR DIODE USAGE.


    THE FOREGOING OBLIGATIONS ARE IN LIEU OF ALL OTHER OBLIGATIONS AND LIABILITIES INCLUDING NEGLIGENCE. ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR OTHERWISE, EXPRESS OR IMPLIED IN FACT OR BY LAW ARE DISCLAIMED BY THE SELLER AND EXCLUDED. THE FOREGOING WARRANTY SETS FORTH SELLER'S ENTIRE AND EXCLUSIVE LIABILITY AND BUYER’S EXCLUSIVE REMEDY FOR ANY CLAIM OF DAMAGES IN CONNECTION WITH THE SALE OR FURNISHING OF GOODS OR PARTS, THEIR DESIGN, SUITABILITY FOR USE, INSTALLATION OR OPERATION.


    LIMITATION OF LIABILITY

    SELLER WILL IN NO EVENT BE LIABLE FOR ANY DIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSS OF USE OF PURCHASER’S FACILITIES, LOSS OF REVENUE, LOSS OF PROFITS AND CLAIMS OF ANY CUSTOMERS OF PURCHASER, AND SELLER’S LIABILITY UNDER NO CIRCUMSTANCES WILL EXCEED THE CONTRACT PRICE FOR THE GOODS FOR WHICH LIABILITY IS CLAIMED.


    MATERIAL AND LABOR WARRANTY

    ALL MATERIALS INSTALLED BY AN AUTHORIZED TRIMLIGHT DEALER WILL COME WITH THE ABOVE-REFERENCED LIMITED WARRANTY (SEE EXCLUSIONS BELOW). THE FINISH ON ALL ALUMINUM WILL NOT CHIP, PEEL, FLAKE, OR BLISTER UNDER CONDITIONS OF ORDINARY WEAR. ALL WARRANTIES ON THE LIGHT STRINGS AND DIODES ARE SET FORTH AS 50,000 HOURS PER DIODE. THE LIFE EXPECTANCY OF EACH BULB IS DEPENDENT UPON STANDARD USAGE. ALL AUTHORIZED DEALERS WILL HEREBY TAKE SOLE RESPONSIBILITY FOR INSTALLATION WARRANTIES AND ANY AND ALL COSTS ASSOCIATED WITH THE LABOR TO DO SO. PLEASE CONSULT YOUR LOCAL AUTHORIZED TRIMLIGHT REPRESENTATIVE FOR CLARIFICATION ON LOCAL INSTALLATION WARRANTIES.


    THIS WARRANTY IS NON­TRANSFERRABLE AND DOES NOT COVER THE FOLLOWING: ACCIDENTAL DAMAGE, SETTLEMENT, STRUCTURAL SHRINKAGE OR DISTORTION OF THE PROPERTY STRUCTURE, FIRE, LIGHTNING, HURRICANE, TORNADO, WINDSTORM, EARTHQUAKE, HAIL, OR OTHER ACTS OF GOD, DETERIORATION DUE TO AIR POLLUTION OR CONTACT WITH DISSIMILAR MATERIALS, MISUSE OR ABUSE, VANDALISM, AIRBORNE STAINS, MOLD, MILDEW ACCUMULATION, IMPACT OF FOREIGN OBJECTS, WATER AND ICE DAMAGE.

  • What are your services?

    Pro Light offers landscape lighting design and installation, permanent programmable holiday lighting from Trimlight, and seasonal Christmas lighting packages.

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